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PRIVACY POLICY

1. Introduction

The purpose of this privacy policy is to inform users of the Beaujolais Wine Tour website about how their personal data is collected, used and protected.

We attach particular importance to the protection of your privacy and we are committed to processing your data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller is:
[Company name / legal status]
[Address]
[Contact email]

3. Data collected

We can collect the following data:

  • First and last name

  • E-mail address

  • Phone number

  • Booking information (date, number of people, preferences)

  • Browsing data (via cookies)

This data is collected when you:

  • Make a reservation

  • Fill out a contact form

  • Navigate the site

4. Purposes of the collection

Your data is used for:

  • Manage bookings and services

  • Responding to your requests

  • Provide customer follow-up

  • Improve the user experience

  • Send communications (if you have consented)

5. Legal basis for processing

Your data is processed based on:

  • The execution of a contract (reservation)

  • Your consent (form, cookies, newsletter)

  • Legitimate interest (service improvement)

6. Shelf life

The data is stored:

  • Customer data: up to 3 years after the last contact

  • Billing data: 10 years (legal obligation)

  • Cookies: maximum 13 months

7. Partage des données

 

Vos données ne sont jamais vendues.

Elles peuvent être partagées uniquement avec :

  • Prestataires techniques (hébergement, paiement)

  • Partenaires nécessaires à l’exécution de la prestation (ex : transport, domaines viticoles)

Ces partenaires sont soumis à des obligations de confidentialité.

8. Cookies

This website uses cookies for:

  • Ensuring its proper functioning

  • Measuring audience

  • Improve your browsing experience

You can accept, refuse or configure cookies at any time via the banner provided for this purpose.

9. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access

  • Right of rectification

  • Right to delete

  • Right to object

  • Right to portability

To exercise your rights, contact us at: [email]

10. Data Security

We implement all the necessary technical and organizational measures to protect your data against:

  • The loss

  • Unauthorized access

  • The disclosure

11. Policy Amendment

This policy may be modified at any time to remain compliant with legal or technical developments.

12. Contact

For any questions relating to this privacy policy:
[Contact email]

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